Returns & Exchanges

At DRINK GHOST, we want you to be fully satisfied with your purchase; however, due to the perishable nature of our beverages, we can only accept returns on unopened merchandise or reported shipping damages within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue to initiate a return request.

• 2.
  Provide Verification

  If your order arrived damaged or incorrect, please attach clear photos of the packaging and product labels for our quality assurance review.

• 3.
  Secure Packaging

  Once approved, place the unopened items back in their original shipping box to ensure they are protected during the return transit.

• 4.
  Receive Refund

  After we receive and inspect your return, a refund will be issued to your original payment method within 5 to 7 business days.